Questions communities actually ask

Software that runs the shared operations of an apartment community in one system: billing maintenance fees, tracking payments and expenses, managing maintenance requests and work orders, storing documents, and communicating with residents — with role-based access so each member sees what they're authorized to see. Nivaasos is community management software with a particular focus on financial transparency.

By generating a recurring invoice for every apartment each month and recording payments against those invoices. In Nivaasos this is one click: each apartment gets its invoice, owners see their own balance and due date, payments (including tenant-paid ones) are recorded with method and reference, and the association sees who has paid and who hasn't — without maintaining a spreadsheet.

As a separate, clearly labeled one-time invoice — not mixed into the monthly fee — ideally with installment options and a visible link to the project being funded. Nivaasos bills special assessments per apartment, tracks collection progress, and connects the collected money to the project's work order and final expense so owners can see what the assessment actually paid for.

Record each expense once with its receipt, state the allocation rule, and let every owner see both. Nivaasos keeps an expense ledger by month and category with attached receipts, allocates shared costs across apartments, and keeps apartment-specific charges (like a private repair) on that apartment's ledger instead of the community's.

At minimum: what was billed and collected, what was spent (by category, with receipts available), outstanding dues, and the reserve-fund position — for a stated period. Nivaasos produces these views continuously from the underlying records, so a 'report' is a live, verifiable summary rather than a manually assembled document.

By having read access to the expense ledger and its receipts. In Nivaasos, authorized residents can open community expenses, see the supporting documents, and trace a charge back to the maintenance request and work order that caused it — the answer to 'where did the money go?' is in the system, not in a committee member's memory.

A resident signs in, reports an issue with photos, and follows its progress as the manager classifies it, assigns a vendor, and completes the work order. The resident also sees their invoices, balances, notices, and permitted documents. In Nivaasos, sign-in uses the resident's existing Google account and access is limited to what their community has authorized.

The invoice remains the owner's responsibility, and the tenant's payment settles it on the owner's behalf — recorded with the tenant named as payer. Nivaasos does exactly this: the owner's ledger shows the payment credited with 'paid by tenant on behalf of owner,' the receipt goes to the person who paid, and no duplicate receivable is ever created.

Incrementally: keep chat for conversation and move records out of it. Most communities start by setting up apartments and members and running one month's billing in Nivaasos, then add expenses with receipts, then maintenance and documents. Because every member sees their own balance, the 'please share the sheet' messages stop on their own.

As of July 2026, Nivaasos provides a responsive web experience that works on desktop, tablet, and mobile browsers. Native Android and iOS applications are planned but are not yet available in application stores.

Only members your community has authorized, each within their role. Communities are strictly isolated from one another, authorization is enforced on the server for every request, and this public website has no access to any community's records.

No. Nivaasos records and reconciles payments, but it is not a bank or payment institution. Communities collect money through their existing methods (UPI, bank transfer, cash, cheque) and record them in Nivaasos, where managers confirm owner-reported payments before they count.