Maintenance management
Every repair, from request to receipt
Nivaasos manages the complete maintenance lifecycle: a resident reports an issue, a manager classifies it and assigns a vendor, the work order moves through approval and completion, and the final expense — with its receipt — lands in the community's books, automatically connected.
The lifecycle
How does a maintenance request become a settled expense?
A resident submits an issue
With a description and photos, from their phone. The request is on the record from minute one — not buried in a group chat.
The manager reviews and classifies it
Is it urgent? Common-area or apartment-specific? The request gets an owner and a status everyone can see.
A vendor is assigned and an estimate approved
The work order tracks who is doing the job, the estimate, and any approvals — with the timeline of every stage change.
The work is completed and the expense recorded
The vendor's bill and receipt attach to the work order. Completing the job creates the draft expense so nothing is forgotten.
The right party is billed and ledgers update
A common-area repair goes to community expenses; an apartment-specific job can be billed to that owner or reimbursed appropriately. Payments settle it, and the books stay consistent.
For managers
How can a property manager track work orders and vendor expenses?
One screen shows every open job, its stage, its vendor, and its money — estimates, recorded expenses, amounts billed and collected.
- Work-order pipeline with stage-by-stage timeline
- Vendor directory with assignment and history
- Photos on requests and work orders
- Estimates, final costs, and approvals on the record
- A money panel per job: spent, billed, collected
- Warnings when money was collected but no expense recorded
Because work orders link to their expenses and invoices, the question “what did that repair actually cost us?” has one answer, backed by receipts — part of the same chain described under community accounting.
Give your community the clarity it deserves.
Bring payments, expenses, maintenance, documents, and communication into one transparent workspace your whole community can trust.